See What Our Customers Are Saying
23 YEARS, WITH THANKS TO YOU
I hope you’ve spotted something lovely. Before you carry on browsing, I’d like to share a little thank you.
Reaching 23 years of Harriet Rowe gives me a reason to pause and appreciate everyone who has supported the store along the way.
I know choosing where to shop is personal. You want clothes that suit your life, clear information before you buy and someone to help when you have a question. Your trust matters to me.
Whether this is your first visit or you’ve shopped with me before, I’m glad you’re here for this anniversary.
Thank you for celebrating with me and being part of the next chapter.
With love♥,
Harriet
Founder of Harriet Rowe
30-DAY MONEY-BACK GUARANTEE
Sometimes you only know once you’ve tried it on. If your order isn’t quite right, you can contact us within 30 days of receiving your order. Our customer care team will help you with the next steps and make the return process as simple as possible.
You can always reach us at info@harrietrowe-melbourne.com if you have any questions.
FAQ
Yes, we offer free standard shipping across Australia. Depending on your order and delivery address, your parcel may be delivered by Australia Post or another shipping partner.
Once your order has been dispatched, we’ll email you the tracking details if tracking is available. Follow the link in that email to check your parcel’s progress.
Can’t find your tracking information? Check your spam folder or email info@harrietrowe-melbourne.com with your order number. We’re happy to help.
We offer a 30-day money-back guarantee. If your purchase isn’t quite right, contact us within 30 days of receiving your order to request a return.
Check the size guide and fit information on the product page, and compare the measurements with your own. Sizing can vary between styles, so it’s worth checking each item before ordering.
If you’re between sizes or need more information, email info@harrietrowe-melbourne.com with the product name or link and your question. We’re happy to help you choose.
Please contact us as soon as possible at info@harrietrowe-melbourne.com, including your order number and the change you’d like to make.
We’ll check your order’s status and do our best to help. If it has already been processed or dispatched, changes or cancellation may no longer be possible.
Please email info@harrietrowe-melbourne.com with your order number and a short description of the issue.
If an item is damaged, faulty or incorrect, include clear photos of the item and packaging if possible. Our customer care team will review the details and help you with the next steps.